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Our researchers are working on different ways to develop a cure for type 1 diabetes - from growing insulin-producing beta cells in labs to hacking the immune system.
Learn about the technologies that can deliver insulin automatically when needed. And discover the next generation of insulins that are currently being developed.
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Take our free course for schools to learn more about supporting pupils with type 1 diabetes in educational settings.
JDRF has now rebranded to Breakthrough T1D. Our name has changed, our mission has not.
Home > Data and Supporter Care Officer
Location: Hybrid working – Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £31,175 per annum
Hours: 35 hours per week
Closing date: Tuesday 6 May 2025 at 10.00am
Interview date: 15 May 2025 (over video)
This is a permanent full-time position.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
We care about building lasting relationships with our 21,000 active supporters and our database is critical in helping us to do that. For the right person, this is an opportunity to support our charity in using data to achieve our mission – to discover better treatments, expand access, and work towards a future free from type 1 diabetes.
We are looking for an enthusiastic and proactive individual to take responsibility for the delivery of several key functions within the Supporter Care and Operations team. You will be responsible for the importing of data into the database, making sure that our supporters and beneficiaries receive an excellent experience by inputting high quality data and ensuring that our database is accurate at all times.
You’ll have knowledge of a relational database, excellent attention to detail and be skilled and comfortable in building good working relationships.
The role also includes providing excellent service and delivery of supporter care and thanking supporters promptly and appropriately.
You’ll have previous experience of:
For further information please view the Data and Supporter Care Officer JD.
To arrange an informal and confidential chat about the role please contact Melanie Pelletier at mpelletier@breakthrought1d.org.uk.
Breakthrough T1D UK is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D UK, always striving to make a difference to people living with type 1.
As an employer we offer:
Breakthrough T1D UK is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
To apply for the role of the Data and Supporter Care Officer, please complete the form below and upload your cover letter and CV.
At Breakthrough T1D we do understand that the use of AI (Artificial intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We are not advocating a ban on the use of AI however we would ask that applicants do still allow for their authentic voice to be present, and we look forward to seeing examples of your specific experience in such a way that an AI application will not be able to replicate in the same way.
